V9Hosting Privacy Policy

Effective Date: 22-08-2024

1. Introduction

V9Hosting is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our services. By using our website and services, you consent to the practices described in this policy.

2. Information We Collect

  • Personal Information: When you sign up for our services, we may collect personal information such as your name, email address, phone number, billing address, payment information, and domain registration details.
  • Usage Data: We collect information about how you use our services, including IP addresses, browser types, operating systems, access times, and referring URLs. This data helps us improve our services and enhance your user experience.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your interactions with our website. You can manage your cookie preferences through your browser settings.

3. How We Use Your Information

  • To Provide Services: We use your personal information to deliver the services you have requested, including account setup, domain registration, and customer support.
  • To Improve Our Services: We analyze usage data to identify trends and improve the functionality of our services.
  • To Communicate with You: We may send you service-related communications, including billing reminders, technical notices, and updates to our policies.
  • For Marketing Purposes: With your consent, we may send you promotional emails about new products, special offers, and other information that may interest you. You can opt out of these communications at any time.

4. Information Sharing and Disclosure

  • Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors, domain registrars, and data hosting providers. These third parties are required to maintain the confidentiality and security of your information.
  • Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid legal requests, such as subpoenas or court orders.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner as part of the transaction.

5. Data Security

V9Hosting takes the security of your personal information seriously. We implement a variety of security measures, including encryption, access controls, and secure data storage, to protect your information from unauthorized access, alteration, disclosure, or destruction.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights

  • Access and Correction: You have the right to access and correct your personal information. You can update your account information by logging into your account or contacting our support team.
  • Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
  • Deletion: You can request the deletion of your personal information by contacting us. Please note that we may retain certain information as required by law or for legitimate business purposes.
  • Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

8. International Data Transfers

V9Hosting operates globally, and your information may be transferred to and processed in countries outside of your country of residence. We ensure that any such transfers comply with applicable data protection laws and that your information is protected.

9. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.